Associate (APAC)

About Delivery Associates (DA):

Delivery Associates (DA) is a global social impact consultancy specializing in transforming the public sector. With over a decade of experience and a foundation in Deliverology®, DA guides leaders through every phase of implementation—delivery-oriented strategy formulation, execution, and evaluation. DA partners with governments, philanthropies, and international organizations, employing actionable strategies to achieve sustainable, lasting outcomes. In every one of our services, you will find a throughline back to this focus on helping our partners to deliver better results through better implementation. We are a small but global remote organization focused on scaling impact around the world.

We believe our work is only possible through a commitment to honouring and centering a diverse range of people, experiences, and ideas, and fostering an environment that is inclusive, equitable, and empowering. A diverse team of individuals that can bring their whole self to work will perform better, help us to be stronger partners, and allow us to drive more equitable impact for people around the world.

Job Description

Our teams work with leaders in the public sector to solve problems, build consensus and implement policies and programs that impact millions of people. Joining alongside our colleagues in Australia, Southeast Asia, and the Pacific, we are actively looking for analytical problem solvers to support us as we grow our work across APAC.

As an Associate, you will work alongside colleagues as part of a small team engaging government leaders, partners and specialist experts to support better delivery of public services for the good of people. Your primary role will be to support on-the-ground delivery of project priorities. Our partnerships with clients in the region focus on impact for beneficiaries and refining implementation along the way, accounting for learnings in the local context.

Key Responsibilities.

• Support clients to solve problems and deliver impact at scale.

• Use data to formulate and test recommendations as a means of improving senior level decision-making.

• Participate in problem-solving and collaboration through action-oriented routines, workshops, and project activities throughout the project life cycle.

• Engage frontline services providers and end users to inform policy and program implementation.

Skill sets.

We work closely in diverse, global teams, leaning on each other’s strengths. We don’t expect any one person to do all these things perfectly. Our teams are made up of people who can:

• Build relationships: Cultivate trust and influence among diverse stakeholders.

• Facilitate collaboratives: Run effective meetings and workshops that drive forward problem solving and consensus.

• Analyze data: Turn raw data into actionable insights and recommendations, whether through Microsoft Excel or other analytical tools.

• Solve problems: Break down issues to identify root causes and develop solutions.

• Communicate insights: Transform complex challenges and resolutions into clear, concise memos and well-structured presentations.

• Manage fast-moving project tasks: Organize and prioritize tasks to ensure efficient project execution, bringing clear structure and planning to day-to-day work.

• Track impact: Monitor and evaluate programs and projects through clear, thoughtful analysis and data-driven assessments.

• Stay focused: Navigate complexity, especially in policy and program implementation, consistently steering coalitions back to a single-minded focus on priority outcomes.

Mindsets.  

We work well with people who are:

• Analytical: Skilled in dissecting and solving complex problems.

• Driven: Committed to delivering high-impact work.

• Curious: Eager to learn from clients, colleagues, and partners.

• Collaborative: Team players who value diverse perspectives.

• Resilient: Stay on track and persevere through challenges.

Required Skills/Experiences:

• Educational background: Bachelor's degree in a relevant field (public policy, government administration, economics, public health, etc.). Requisite years of professional experience and/or apprenticeship pathways will also be considered in lieu of formal education.

• Professional experience: A minimum of 2 years of relevant, full time work experience in government, consulting, policy, project management and/or impact measurement.

• Technical proficiency: Familiarity working in the standard business suite (analysing data in spreadsheets, creating presentations, etc.).

• Communication skills: Excellent verbal and written communication abilities, with business fluency in English (written and spoken).

• Authorization + location requirements: Must be based in and have an existing right to work in Australia (Sydney base location preferred).

Preferred Skills/Experience:  

• Project management: Experience with project management, particularly on multi-stakeholder projects and engagements.

• Data analysis: Interest and experience in using data to track impact, as well as building capacity in others to use data.

• Public sector experience: 1-2 years' experience in a data-driven position using evidence and analysis to help governments or programs make sound decisions and/or 1-2 years' experience working directly with multiple governments or departments in a public sector or public sector-adjacent position gaining insights into different delivery approaches.

What we offer:

• Impactful work: Opportunities to engage with senior leaders and work on transformative projects.

• Excellent colleagues: We strive to be as talent-dense and diverse as possible, so we are always learning from each other.

• Growth environment: Everyone’s career pathway is unique-be part of a growing organization committed to continuous improvement.

• Flexibility: Remote working environment with opportunities for global collaboration.

• Healthy compensation: Our colleagues enjoy a comprehensive benefits package for the effort they put in.

• Travel opportunities: Potential travel up to 25-50%.

Our Values:

These values serve as an anchor, enabling us to stay true to who we are and what we stand for.

• Passion: It is all about impact.

• Excellence: Delivering to the highest standards.

• Humility: Pride without ego.

For more information, visit deliveryassociates.com/our-work or contact our talent team at talent@deliveryassociates.com.

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