Regional Staffing Specialist (USA or Brazil)

The purpose of this role is to support our core mission of improving outcomes for people across the world through excellent resourcing. This requires our team members to be staffed to meet the client and commercial requirements, matching the best people and skills to every role. The role also supports the people at DA to work on projects that fulfill aspirations and where they can develop their mastery of delivering outcomes.

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Key Responsibilities.

• Work within the staffing team to achieve optimum resourcing of consultants to projects, while balancing the needs of the consultants with the project requirements.
• Work closely with members of the North America consulting teams to manage staffing needs and advise colleagues on upcoming projects, taking their goals and preferences into consideration.
• Have a knowledge of upcoming projects and expected staffing requirements. Assign staff to projects, proposals and other internal work.
• Work with the People team to ensure that new joiners are onboarded effectively and supported into their first staffing assignment. 
• Attend performance review meetings to provide a staffing perspective on consultants and better understand their individual development needs, strengths and weaknesses.
• Work with the Diversity, Equity, and Inclusion team to ensure efficient, fair utilization for all colleagues in the region.
• Liaise with other regional counterparts to assist with international staffing requests.
• Use existing staffing tools (CMAP) to ensure up-to-date data which will support staffing decisions, producing and updating weekly reports with this data.

This role sits within the Central Operations team and you will report to our Head of Global Staffing.

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Skill sets.

We work closely in diverse, global teams, leaning on each other’s strengths. We don’t expect any one person to do all these things perfectly. Our teams are made up of people who can:

• Build relationships: Earn trust and influence among diverse stakeholders.
• Write and communicate clearly: Turn complex problems or insights into clear memos and well-structured slides; speak clearly and concisely. Be able to simplify complexity, translating technical language into digestible narratives that enable great decision making of different audiences.   
• Solve problems: Break down problems and identify root causes before developing hypotheses and solutions.
• Stay focused: Navigate complexity, especially in policy and program implementation, consistently steering large coalitions back to a single-minded focus on priority outcomes.

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Mindsets. 

We work well with people who are:

• Adaptable: Public sector work is dynamic. Our people are, too.
• Analytical: We identify, dissect, and solve complex problems.
• Accountable: We are a remote team. We work collaboratively but self-sufficiently; oversight is often minimal.
• Driven: Our work is important, so it’s important we do it well.
• Curious: We never stop learning from our clients, colleagues, and partners.
• Collaborative: We are flexible, thoughtful and team players.
• Inclusive: We embrace all voices and backgrounds; it enriches our work.

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Required Skills/Experience:

• At least 4-6 years’ prior experience in resourcing management and/or staffing, ideally in a professional services environment or management consulting firm.
• Operational and commercial acumen with balanced judgment.
• Strong planning and organizational skills, with the ability to manage multiple processes simultaneously.
• Ability to remain calm under pressure and solve problems with a positive, flexible and proactive attitude.
• Excellent interpersonal and communication skills to interact effectively with colleagues and business leadership.
• Sensitivity and competence in dealing with culturally diverse colleagues and work environments.
• Experience working with resource management systems and an aptitude for integrating new systems.

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What we offer:

• Opportunity to be part of a growing organization working on transformative projects around the world
• Flexibility in a remote working environment
• Competitive compensation and benefits

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About Delivery Associates

We help governments, foundations, and social impact organizations all over the world turn big ideas, campaign promises, and ambitious goals into everyday reality for the people they serve. With over ten years of experience and expert staff guiding our work, Delivery Associates has delivered impact in areas ranging from education reform in the US to microfinance in South America to agricultural reform in Africa and the Middle East. We approach every problem with a strong bias towards implementation, an open mind to possibilities, empathy for governments and residents, and a strong values system. We are always asking ourselves, our partners, and our clients: What would it take to make change happen?

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To learn more about Delivery Associates please visit deliveryassociates.com/our-work or contact our talent team at talent@deliveryassociates.com for more information on opportunities to join our team.

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